Shipping & Returns




Shipping rates are calculated at the checkout. Hikers and Hounds offer special shipping rates for international customers. 


Hong Kong: 3-5 days free 

Singapore: 5-10 days free

Taiwan: 5-10 days free 

Japan:5-10 days free 

South Korea: 5-10 days free 

Malaysia: 5-10days free 

Australia and New Zealand: AUD $ 9.50
US and Canada:  US $ 6.50

Rest of the world: 6-28 days $HK 100 



We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Items sent back to us without first requesting a return will not be accepted.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.


Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

Contact us at and we will review your exchange request.